Privacy policy

Last updated May 2026. This summary is provided for convenience; retain legal review before publication.

What we collect

We collect information you provide when you place an order, contact support, or join our email list—such as name, email, shipping details, and order history. We also collect basic technical data required to run the website securely.

How we use information

We use your information to fulfill orders, communicate about shipments, improve our products, and send marketing messages when you have opted in. We do not sell your personal information.

Cookies

We use cookies and similar technologies that are necessary for checkout, analytics, and site performance. You can control non-essential cookies through your browser settings.

Contact

Questions about privacy? Email hello@mybiocha.com with the subject line “Privacy Request.”